Terms of Service
Please review our policies before booking.
Last updated: March 2026
Welcome to Honeypot Wax Spot. By booking an appointment or using our website, you agree to the following terms. We keep things straightforward so you know what to expect.
1. Booking & Appointments
All appointments are booked through our online booking platform, Vagaro. By scheduling a service, you also agree to Vagaro's terms of service.
Please arrive on time for your appointment. If you arrive more than 10 minutes late, we may need to shorten your service to stay on schedule or reschedule your appointment entirely. This helps us respect everyone's time, including yours.
2. Cancellation & No-Show Policy
We require at least 24 hours' notice to cancel or reschedule an appointment. Life happens, and we understand — but late cancellations and no-shows affect our small team directly.
- Cancellations made less than 24 hours before your appointment may be subject to a cancellation fee.
- No-shows (missed appointments without notice) may also incur a fee.
- Clients with repeated no-shows may be required to prepay when booking future appointments.
3. Pricing
Prices listed on our website are approximate and provided for general reference. Final pricing is confirmed at the time of booking and may vary based on the specific service, duration, or customization required.
Gratuity is not included in our listed prices and is always appreciated but never expected.
4. Health & Safety
Your safety is our top priority. Before your service, please let us know about any of the following:
- Skin conditions (eczema, psoriasis, rosacea, etc.)
- Allergies or sensitivities
- Medications you are currently taking, especially retinoids (tretinoin, retinol) or Accutane (isotretinoin)
- Recent cosmetic procedures
We reserve the right to refuse or modify a service if we believe there is a risk to your skin or health. Patch tests are available upon request for clients with sensitive skin or known allergies.
5. Contraindications
Certain medications and conditions may prevent us from safely performing waxing services. These include but are not limited to:
- Accutane (isotretinoin): You must wait at least 6 months after completing your course before receiving any waxing service.
- Retinoids and exfoliating acids: Discontinue use on the treatment area for at least 5-7 days prior to your appointment.
- Active skin infections: Including cold sores, bacterial infections, or fungal conditions in the treatment area.
- Sunburn: Waxing cannot be performed on sunburned skin.
- Recent chemical peels or laser treatments: Please wait until the skin has fully healed before booking a wax.
If you are unsure whether a condition or medication may affect your service, please contact us before your appointment.
6. Products & Purchases
Products available through our online shop are sold via Shopify. By making a purchase, you agree to Shopify's terms of service in addition to ours.
- All sales are final on opened products for hygiene and safety reasons.
- Unopened products may be returned within 14 days of purchase in their original packaging.
- Shipping times and costs are calculated at checkout and may vary.
For questions about an order, reach out to us directly and we will do our best to help.
7. Website Use
The content on this website is provided for informational purposes only. While we make every effort to keep information accurate and up to date, we do not guarantee that all content is error-free or complete.
All text, images, logos, and other content on this site are the property of Honeypot Wax Spot LLC and may not be reproduced, distributed, or used without our written permission.
8. Limitation of Liability
All services are provided on an as-is basis. Results from waxing, brow, and lash services may vary from person to person based on individual skin type, hair growth, and aftercare.
Honeypot Wax Spot LLC is not liable for adverse reactions or skin irritation that may occur when contraindications, medications, or relevant health conditions were not disclosed prior to service. By booking an appointment, you acknowledge and accept this responsibility.
9. Governing Law
These terms are governed by and construed in accordance with the laws of the State of Arizona. Any disputes arising from these terms or your use of our services shall be resolved in the courts of Maricopa County, Arizona.
10. Contact
If you have any questions about these terms, please reach out:
Honeypot Wax Spot LLC
4168 N Marshall Way, Suite 1
Scottsdale, AZ 85251
(602) 614-1569