New Clients
Welcome. Here's everything you need to know before your first visit.
What to Expect
Your first appointment is about more than the service — it's about getting to know your skin, your goals, and the right approach for you. Arrive a few minutes early, relax, and let us take care of the rest.
Before Your Appointment
- Hair should be at least 1/4 inch (2-3 weeks of growth)
- Avoid sun exposure and tanning 24 hours before
- Skip retinoids and exfoliants for 3-5 days prior
- Arrive with clean, product-free skin in the service area
- Take ibuprofen 30 minutes before if you're sensitive to discomfort
Aftercare
- Avoid hot showers, saunas, and workouts for 24 hours
- No sun exposure or tanning for 48 hours
- Skip exfoliants and retinoids for 48 hours
- Wear loose, breathable clothing over waxed areas
- Gently exfoliate 3-4 days after to prevent ingrowns
Policies
- Book online through Vagaro or call/text to schedule
- 24-hour cancellation notice required
- Late arrivals may result in shortened service time
- Clients under 16 require a signed parental consent form
What We Provide
- Premium hard wax formulated for sensitive skin
- Clean, single-use supplies for every service
- Complimentary aftercare product samples
- A calm, private boutique studio environment
Common Questions
Sensitivity varies by person and area, but most clients find it very manageable — especially after the first visit. We use premium hard wax designed for sensitive skin, which grips hair without pulling skin. It gets easier every time.
A Brazilian typically takes 15-30 minutes depending on hair type and growth. First-time clients may take slightly longer as we customize the approach for your skin.
At least 1/4 inch — roughly 2-3 weeks of growth after shaving, or 4 weeks between wax appointments. If it's too short, the wax can't grip properly. If in doubt, let it grow a few extra days.
Brow lamination is a semi-permanent treatment that restructures brow hairs to keep them in a lifted, brushed-up shape. It's sometimes called a "brow perm." Results last 6-8 weeks and create a fuller, more defined brow without daily styling.
Yes. We offer back, chest, shoulder, and brow waxing for men. Same premium products, same expert technique. See men's services →
We ask for at least 24 hours notice for cancellations or reschedules. Late cancellations or no-shows may be subject to a fee. We understand life happens — just let us know as early as you can.